Frequently Asked Questions

Proper maintenance of your HVAC system prolongs the life of your equipment, while ensuring it performs optimally.

Routine maintenance also allows a trained Comfort Zone technician to inspect the equipment and spot any minor problems before they lead to major, more expensive repairs.

We install a wide variety of equipment. For residential furnaces and ACs, we commonly install Carrier, Navien, RUUD, and Comfort Aire equipment. For commercial HVAC installation, we often install Carrier, Trane, and York.

We maintain and service all makes and models.

We accept cash, cheque, and credit as forms of payment.

Worried about the cost of HVAC repairs, maintenance, or installation? We offer free in-home estimates, and our technicians are always happy to help you find the most affordable solution.

We also honour all HVAC rebates!

Of all the HVAC FAQs, this is the one we get the most often.

The cost of a new HVAC system depends on many variables, including the make and model of equipment, the size of the home or business, and what is involved in the job.

It’s difficult to quote without seeing the residence or commercial building. That’s why we offer free in-home estimates. We also answer all of your questions and go over everything, so nothing gets missed and everyone is on the same page.

If you need emergency HVAC repair services, we have you covered, day and night.

Simply give us a call at 519-268-2666. If it’s after-hours, please follow the prompts on our voicemail and the on-call technician will return your call shortly.

Our team will get your system back up and running as quickly as possible!

Residential and commercial spaces have different needs.

At Comfort Zone, we believe it’s best to service residential HVAC equipment a minimum of once per year, but, ideally, we recommend servicing home AC equipment in the spring and furnace equipment in the fall.

You should service commercial HVAC equipment four times per year or, at a minimum, twice per year.

This keeps your HVAC system running smoothly and efficiently. It also allows our technicians to proactively fix minor problems before they turn into bigger ones.

The type of filtration systems that are available can range from a simple throw-away filter to a HEPA/charcoal system.

The right filtration system for your residence will depend on the type of furnace and HVAC equipment you have.

A standard throw-away filter will only block dirt and debris. A pleated filter (MERV 8 and above) will block airborne particles and the HEPA/ charcoal systems will freshen the air while blocking almost all airborne particles.

After cost-related questions, this is one of the most common HVAC FAQs.

In general, the lifespan of HVAC systems is 15-25 years. This number depends on a variety of factors, including the quality of your equipment and installation and how well the system is maintained.

Want to prolong the life of your heating and cooling system? Take advantage of our affordable HVAC maintenance packages!